Immerse Yourself in the Future of BPO, Shared Services & GBS at the tranquil Holiday Inn Prague.
Join us for a transformative experience at the “Future of BPO, Shared Services & GBS” conference, hosted in the serene embrace of Holiday Inn Prague. Nestled near a park at the crossroads of Vinohrady, Nusle, and Podolí, this venue offers breathtaking panoramic vistas of Prague, notably the historic Vyšehrad, often regarded as the mythical cradle of the city.
Located in close proximity to the Prague Congress Center, the Holiday Inn Prague provides the perfect backdrop for exploring key attractions such as Prague Castle, Charles Bridge, Lesser Town, Old Town Square, Wenceslas Square, and the Church of Our Lady Victorious and St. Anthony of Padua. This church is home to the extraordinary Baby Jesus of Prague statue, adding a touch of rare and spiritual significance to your visit.
Whether you seek the serenity of the nearby park, the cultural richness of Vyšehrad, or the convenience of accessing Prague’s main sights, the Holiday Inn Prague seamlessly blends comfort and accessibility for an unforgettable stay in this enchanting city. Elevate your conference experience against the backdrop of Prague’s iconic landmarks and join us on a journey to explore the future of business process outsourcing, shared services, and global business services.
20-21 June 2024
Chaiman
Speaker
Speaker
Speaker & Panelist
Speaker & Panelist
Speaker
Synergizing operations for E2E harmony-breaking back-office barriers
Transitioning from reactivity to proactivity through transformational journey
Navigating business dynamics to unveil growth catalysts and barriers
Achieving strategic compliance integration through perfect timing and methodology
How are we defining business value creation?
What is the secrete sauce to a world-class GBS operations?
What are we focusing on to drive margin and efficiency on the operational level?
The Concept of Process Ownership
Bridging The Gap in End-to-End Services
Global Collaboration and Empowering Employees
Leveraging Technology for Process Improvement
Attraction and retention of GBS talent in a dynamic and competitive environment.
HR Operations outsourcing: What is the right level of outsourcing vs In-house operation.
Defining the HR Ops Roles & Responsibilities & Scope of Services.
HR Specialist to Generalist – Enhancing the Organizational development & Capabilities
Business understanding of role of Shared Services
Road from a transactional centre to a centre of expertise
Change management aspects
Building bridges with stakeholders
Empowering the SSC teams
Unleashing the Power of Digital Transformation to Enhance Efficiency and Automation
Maximising Employee Experience through Digital Transformation
The Transformative Power of Data-Driven Decision Making
The Real-World Use Case for Streamlining Payroll Processes to enhance Efficiency and Experience
GBS organisations adapting to emerging technologies,
Foster collaboration with business units
Focus on delivering value-added!
Services aligned with business objectives
How AI and automation are reshaping payroll today, improving accuracy, and streamlining tasks
Explore the use of predictive analytics in payroll for enhanced compensation strategies and financial planning.
Address AI and automation challenges, including data security, privacy, and upskilling opportunities
Imagine the future with AI and automation, considering their impact on compensation, compliance, and the employee experiences
Designing a GBS model with checks and balances for a boundary-less organisation
Implementing agile controls that ensure self-aware and self-correcting behaviours.
Designing in footprint, innovation, and process excellence
Aligning the whole team so that they truly live the intent and values
Key challenges organizations face when trying to integrate GBS and Procurement functions to improve E2E STP efficiencies
Technologies and trends helping to drive innovation in STP space
Best way to measure success in business environment demonstrating GBS and Procurement collaborating closely
Communication and alignment between GBS and Procurement
Why to focus on value
Role of analytics, innovation, and automation
What would be your advice to support organizations bringing GBS and Procurement together
Elevating BPOs, SSCs, and GBS Organizations to drive business success through enhanced quality, sustainable innovation, revenue mastery, strategic value, and data-powered decision-making
Business Process Outsourcing (BPO), Shared Services, and Global Business Services (GBS) entities are pivotal drivers of innovation and vital enablers for business transformation. They play a crucial role in amplifying operational efficiency, delivering high-value services, and unleashing limitless potential, ultimately propelling businesses into a realm of unparalleled growth and success.
The imminent future of business process outsourcing (BPO), shared services, and global business services (GBS) firms is poised for a groundbreaking transformation, fueled by relentless innovation and rapid technological advancements. In the midst of this digital revolution, these entities find themselves at the vanguard of disruptive change, reshaping the very fabric of finance, accounting, HR, IT, procurement, supply chain, customer services, operations, and an array of other pivotal business processes. As the pace of technological evolution accelerates, these sectors stand on the brink of a paradigm shift that promises to redefine the entire landscape, propelling them into a new era of unparalleled efficiency and strategic impact.
Don’t miss this unique opportunity to connect, learn, and collectively shape the trajectory of your industry. Join us in Prague to be a part of this transformative experience, where BPO, shared services, and GBS organisations converge as enablers of business evolution. Together, we’ll drive greater efficiency, elevate value-added services, and unlock unprecedented potential, propelling businesses towards an era of unprecedented growth and success.
(For BPO, SSCs, COEs, Captive, Onshore, Nearshore, Offshore and GBS professionals)
(For Software Development, IT consulting, Business Consulting, and Legal Firms)
I have read the agenda, very topical and exactly where my thoughts are. On the event, I think it’s in the high 9, the topics are very relevant and exactly what we are working towards - the only thing is benchmarking - every shared service centre is at risk of being outsourced which is a question for debate.
Forge a connection with Harvinder Singh, a seasoned advisor and catalyst, has transformed from a full-time journalist to a freelance trailblazer, specializing in crafting innovative themes for B2B international events. With over 13 years of mentorship, he plans to revolutionize the event industry through his own Future of BPO, Shared services, and GBS conference.
Experience the pinnacle convergence for Finance, Accounting, HR, IT, Procurement, Supply Chain, & Customer Service leaders from COEs, GCCs, SSCs & GBS Organizations, as they embark on a journey to streamline operations, driving End-to-End process optimization. Pioneer the Digital Frontier for unparalleled success and sustainable growth. This isn’t just an event; it’s a dynamic catalyst for revolutionary business transformation. Redefine success at the crossroads of excellence and opportunity. Brace yourself for an impending paradigm shift!
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Pre- Christmas Discount 20 % off - from
€ 700 / 2000 per person
Book by 25th December 2023
New Year Discount 15 % off - from
€ 700 / 2000 per person
Book By 30th January 2024
Pre-Valentine Discount 10 % off - from
€ 700 / 2000 per person
Book By 14th February 2024
Future of BPO, Shared Services, and GBS” stands as an exemplar of global collaboration, meticulously conceived, and orchestrated by the visionary Harvinder Singh. With an unwavering passion for BPO, shared services, and GBS themes, Harvinder has birthed an initiative that transcends boundaries.
This conference is poised to revolutionise networking, serving as a platform to forge connections, exchange pioneering ideas, and establish authentic best practises. By uniting industry leaders, the event is set to establish unparalleled benchmarks, shaping the future of BPO, shared services, and GBS landscapes.
With a wealth of experience and a proven track record, Harvinder Singh stands as a valuable resource in the realm of event creation and business advancement. Whether you’re seeking to explore fresh avenues, shape compelling event narratives, or enhance your event production strategies, Harvinder’s insights and guidance are at your disposal.
For inquiries, discussions, or to explore potential synergies, you can reach out to Harvinder Singh via phone at [00420-606177754] or drop him an email at [email address]. Don’t miss the chance to connect with a visionary leader who is driving innovation and fostering collaboration in the dynamic landscape of BPO, shared services, and GBS.
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