Future of BPO, Shared Services & GBS

A revolutionary coalition of leaders, experts, and top-tier professionals from Centers of Excellence (COEs), Global Capability Centers (GCCs), Shared Service Centers (SSCs), and Global Business Services (GBS) seamlessly unite, weaving together talent and cutting-edge technology to embark on an extraordinary journey. Their singular mission: to redefine finance, accounting, HR, IT, procurement, supply chain, and customer experience (CX) business processes, aiming for unparalleled end-to-end optimization. Fueled by the precision of advanced engineering, this coalition sparks a transformative revolution, harmonizing and orchestrating operations while seamlessly integrating ESG sustainability. Their collective endeavors empower corporate leaders to transcend the digital realm's constraints, seizing unprecedented levels of business growth, success, and impact with heightened strategic precision. This convergence epitomizes a nexus where exceptional talent, collaboration, and technology synergize, propelling strategic innovation to unprecedented heights. Step into this extraordinary realm where every initiative pulsates with ingenuity, charting the course towards future-proofed operations and groundbreaking advancements. Join the unrivaled epicenter of evolution and transformation to craft a future-proof operations landscape!

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Thrilled To Power the Future of BPO, Shared Services & GBS Conference at Holiday Inn Prague, Czech Republic
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Leading BPO, SSC & GBS Firms Joining

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Software Development, IT Services, Consultants & Legal Firms

Location

Prague, Czech Republic

Immerse Yourself in the Future of BPO, Shared Services & GBS at the tranquil Holiday Inn Prague.

Join us for a transformative experience at the “Future of BPO, Shared Services & GBS” conference, hosted in the serene embrace of Holiday Inn Prague. Nestled near a park at the crossroads of Vinohrady, Nusle, and Podolí, this venue offers breathtaking panoramic vistas of Prague, notably the historic Vyšehrad, often regarded as the mythical cradle of the city.

Located in close proximity to the Prague Congress Center, the Holiday Inn Prague provides the perfect backdrop for exploring key attractions such as Prague Castle, Charles Bridge, Lesser Town, Old Town Square, Wenceslas Square, and the Church of Our Lady Victorious and St. Anthony of Padua. This church is home to the extraordinary Baby Jesus of Prague statue, adding a touch of rare and spiritual significance to your visit.

Whether you seek the serenity of the nearby park, the cultural richness of Vyšehrad, or the convenience of accessing Prague’s main sights, the Holiday Inn Prague seamlessly blends comfort and accessibility for an unforgettable stay in this enchanting city. Elevate your conference experience against the backdrop of Prague’s iconic landmarks and join us on a journey to explore the future of business process outsourcing, shared services, and global business services.

Prague, Czech Republic, CEE

20-21 June 2024

Speakers

World-Class Onsite Speakers

Armand ANGELI

Chairman

Vice President Digital Transformation and International Groups. DFCG, France

Alpar Toth

Director Global Process Owner
Order-to-Cash, Pandora GBS, UK

Speaker

Andras Kohl

Head of Finance Services Tesco Business Solution, Hungary Europe

Speaker

Paul Soare

VP, Operations, Healthcare & life Sciences, Genpact, Europe

Panelist

Gaurav Garg

Director, Global Payroll and Finance Shared Services, Franklin Templeton SSC, India, Asia

Panel Moderator

Hash Mahendran

Global Process Owner,London Stock Exchange Group, UK

Speaker

Speakers

World-Class Speakers

Armand ANGELI

CHAIRMAN

Vice President Digital Transformation and International Groups 

Alpar Toth

Director Global Process Owner Order-to-Cash Global Business Services

Pandora

Andras Kohl

Head of Finance Services Central Europe

Tesco Business Solution

Carlo Giuseppe Peretti

Head of Holcim Business Services

Holcim Group

Doug Shannon

Global Intelligent Automation Manager

Emma Bint

Managing Director

Highlights

Agenda Highlights

Event's Featured Organisations

Prominent BPOs, SSCs, and GBS Organisations on the Event Roster

Featured Companies Attending

Overview

Unleashing the Futuristic Potential of BPOs, SSCs, and GBS for Hyper-Efficient Processes, Elevated Productivity, and Innovation at Warp Speed

Elevating BPOs, SSCs, and GBS Organizations to drive business success through enhanced quality, sustainable innovation, revenue mastery, strategic value, and data-powered decision-making

Business Process Outsourcing (BPO), Shared Services, and Global Business Services (GBS) entities are pivotal drivers of innovation and vital enablers for business transformation. They play a crucial role in amplifying operational efficiency, delivering high-value services, and unleashing limitless potential, ultimately propelling businesses into a realm of unparalleled growth and success.

The imminent future of business process outsourcing (BPO), shared services, and global business services (GBS) firms is poised for a groundbreaking transformation, fueled by relentless innovation and rapid technological advancements. In the midst of this digital revolution, these entities find themselves at the vanguard of disruptive change, reshaping the very fabric of finance, accounting, HR, IT, procurement, supply chain, customer services, operations, and an array of other pivotal business processes. As the pace of technological evolution accelerates, these sectors stand on the brink of a paradigm shift that promises to redefine the entire landscape, propelling them into a new era of unparalleled efficiency and strategic impact.

Secure Delegate Pass for €700, Limited Time Offer! Reserve Your Spot, Embrace the innovation

Don’t miss this unique opportunity to connect, learn, and collectively shape the trajectory of your industry. Join us in Prague to be a part of this transformative experience, where BPO, shared services, and GBS organisations converge as enablers of business evolution. Together, we’ll drive greater efficiency, elevate value-added services, and unlock unprecedented potential, propelling businesses towards an era of unprecedented growth and success.

SSC, GCC& GBS Professional Secure your booking now now just for €700

Rate Card

Our Pricing

END-USER DELEGATE PASS

(For BPO, SSCs, COEs, Captive, Onshore, Nearshore, Offshore and GBS professionals)

Two-Day Attendee Pass

700
  • Full access to sessions, workshops, and activities spanning two enriching days
  • Attend all presentations by industry leaders, offering insights over two days
  • Seamlessly network with peers and sponsors throughout the entire event
  • Gain entry to breakout sessions and the dynamic exhibition hall for two days
  • Savour inclusive meals and refreshments thoughtfully provided for both days
  • Actively engage in interactive Q&A sessions with esteemed speakers during the event
  • Access valuable event materials and session recordings for an extensive 2-day period
  • Commemorate your participation with certificates of attendance
  • Delight in exclusive content carefully curated for our pass holders
  • Rely on dedicated customer support for all your inquiries and assistance needs
  • Interact with sponsors and contribute feedback for a truly enriched experience

Single Day Attendee Pass

400
  • Comprehensive access to sessions, workshops, and activities throughout the day
  • Entry to all presentations by industry leaders throughout the day
  • Networking opportunities with peers and sponsors throughout the event
  • Access to breakout sessions and the exhibition hall for the day
  • Inclusive meals and refreshments are provided throughout
  • Engage in interactive Q&A sessions with speakers throughout the event
  • Access to event materials and session recordings for the day
  • Receive certificates of attendance for your participation
  • Enjoy exclusive content curated exclusively for pass holders
  • Benefit from dedicated customer support for all inquiries
  • Interact with sponsors and provide feedback for an enhanced experience

SOLUTION PROVIDER DELEGATE PASS

(For Software Development, IT consulting, Business Consulting, and Legal Firms)

Two-Day Attendee Pass

2000
  • Full access to sessions, workshops, and activities spanning two enriching days
  • Attend all presentations by industry leaders, offering insights over two days
  • Seamlessly network with peers and sponsors throughout the entire event
  • Gain entry to breakout sessions and the dynamic exhibition hall for two days
  • Savour inclusive meals and refreshments thoughtfully provided for both days
  • Actively engage in interactive Q&A sessions with esteemed speakers during the event
  • Access valuable event materials and session recordings for an extensive 2-day period
  • Commemorate your participation with certificates of attendance
  • Delight in exclusive content carefully curated for our pass holders
  • Rely on dedicated customer support for all your inquiries and assistance needs
  • Interact with sponsors and contribute feedback for a truly enriched experience

Single-Day Attendee Pass

1000
  • Comprehensive access to sessions, workshops, and activities throughout the day
  • Entry to all presentations by industry leaders throughout the day
  • Networking opportunities with peers and sponsors throughout the event
  • Access to breakout sessions and the exhibition hall for the day
  • Inclusive meals and refreshments are provided throughout
  • Engage in interactive Q&A sessions with speakers throughout the event
  • Access to event materials and session recordings for the day
  • Receive certificates of attendance for your participation
  • Enjoy exclusive content curated exclusively for pass holders
  • Benefit from dedicated customer support for all inquiries
  • Interact with sponsors and provide feedback for an enhanced experience

Prospective Glimpses

Anticipatory feedback from esteemed business partners in Pre-Event reviews

I have read the agenda, very topical and exactly where my thoughts are. On the event, I think it’s in the high 9, the topics are very relevant and exactly what we are working towards - the only thing is benchmarking - every shared service centre is at risk of being outsourced which is a question for debate.

Emma Bint Global Continuous Improvement leader

The content looks good and i’m sure this event will provide a lot of value for critical decision makers. The key themes are at the forefront of businesses especially in a technology advancing landscape!

Hash Mahendran Global Process Owner at London Stock Exchange Group
SSC & GBS Professionals Secure Your Booking now Starting at just €700

Contact Us

Get In Touch

Harvinder Singh

Forge a connection with Harvinder Singh, a seasoned advisor and catalyst, has transformed from a full-time journalist to a freelance trailblazer, specializing in crafting innovative themes for B2B international events. With over 13 years of mentorship, he plans to revolutionize the event industry through his own Future of BPO, Shared services, and GBS conference.

Harvinder Singh

20% Pre- Christmas Discount

Pre- Christmas Discount 20 % off - from
€ 700 / 2000 per person
Book by 25th December 2023

15% New Year Discount

New Year Discount 15 % off - from
€ 700 / 2000 per person
Book By 30th January 2024

10% Pre-Valentine Discount

Pre-Valentine Discount 10 % off - from
€ 700 / 2000 per person
Book By 14th February 2024

Future of BPO, Shared Services, and GBS” stands as an exemplar of global collaboration, meticulously conceived, and orchestrated by the visionary Harvinder Singh. With an unwavering passion for BPO, shared services, and GBS themes, Harvinder has birthed an initiative that transcends boundaries.

This conference is poised to revolutionise networking, serving as a platform to forge connections, exchange pioneering ideas, and establish authentic best practises. By uniting industry leaders, the event is set to establish unparalleled benchmarks, shaping the future of BPO, shared services, and GBS landscapes.

With a wealth of experience and a proven track record, Harvinder Singh stands as a valuable resource in the realm of event creation and business advancement. Whether you’re seeking to explore fresh avenues, shape compelling event narratives, or enhance your event production strategies, Harvinder’s insights and guidance are at your disposal.

For inquiries, discussions, or to explore potential synergies, you can reach out to Harvinder Singh via phone at [00420-606177754] or drop him an email at [email address]. Don’t miss the chance to connect with a visionary leader who is driving innovation and fostering collaboration in the dynamic landscape of BPO, shared services, and GBS.

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