Book Delegate Pass
Book Delegate Pass

Agenda Schedule

DAY 1 (THURSDAY) : 20th JUNE, 2024
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DAY 2 (FRIDAY) : 21st JUNE, 2024
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About

Experience the pinnacle convergence for Finance, Accounting, HR, IT, Procurement, Supply Chain, & Customer Service leaders from COEs, GCCs, SSCs & GBS Organizations, as they embark on a journey to streamline End-to-End processes workflow driving future-ready operations.

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Plenary Keynote: Global Business Services (GBS): Empowering businesses to successfully execute strategic initiatives

  • Synergizing operations for E2E harmony - Breaking Back Office barriers
  • Transitioning from reactivity to proactivity through transformational journey
  • Navigating business dynamics to unveil growth catalysts and barriers
  • Achieving strategic compliance integration through perfect timing and methodology

Alpar Toth

GBS Director, Global Process Owner OTC
Pandora

  • 30-minute Keynote
  • 10-minute Q&A

Plenary Case Study: How can GBS transformation help the business thriving in a low margin environment

  • How are we defining business value creation?
  • What is the secrete sauce to a world-class GBS operations?
  • What are we focusing on to drive margin and eiciency on the operational level?

Andras Kohl

Head of Finance Services Central Europe
Tesco Business Solution

  • 30-minute Keynote
  • 10-minute Q&A

Plenary Keynote: Empowering Excellence: Unlocking End to End Process Ownership

  • The Concept of Process Ownership
  • Bridging The Gap in End-to-End Services
  • Global Collaboration and Empowering Employees
  • Leveraging Technology for Process Improvement

Hash Mahendran

Global Process Owner
London Stock Exchange Group

  • 30-minute Keynote
  • 10-minute Q&A

Plenary Case Study: HR Operations Strategy and its relation to Employee engagement & Company Value proposition

  • Attraction and retention of GBS talent in a dynamic and competitive environment.
  • HR Operations outsourcing: What is the right level of outsourcing vs In-house operation.
  • Defining the HR Ops Roles & Responsibilities & Scope of Services.
  • HR Specialist to Generalist – Enhancing the Organizational development & Capabilities.

Miguel Macias

Global Head P&O Operation
SANDOZ

  • 30-minute Case Study
  • 10-minute Q&A

Plenary Keynote: Lean transformation in Global Shared Business Services

  • Business understanding of role of Shared Services
  • Road from a transactional centre to a centre of expertise
  • Change management aspects
  • Building bridges with stakeholders
  • Empowering the SSC teams

Milan Beneš

VP Shared Services Centre
Curium

  • 30-minute Keynote
  • 10-minute Q&A

Plenary Keynote: Lean transformation in Global Shared Business Services

  • Why is there a need for lean transformation in a Global Shared Services environment
  • Building and executing against your strategy in Global Shared Services
  • Finding your synergies, and using the power of the network
  • When is the right time to leverage technology to optimise end to end processes

Emma Bint

Global Continuous Improvement leader

  • 30-minute Keynote
  • 10-minute Q&A

Plenary Keynote: The Autonomous Enterprise: Pioneering a Technological Revolution with AI, IoT, Automation, and Edge Computing

  • Artificial Intelligence (AI) in the Autonomous Enterprise
  • Internet of Things (IoT) Integration
  • Automation and AI “Spanning” Interactions
  • Edge Computing and its role in the Autonomous Enterprise

Doug Shannon

Global Intelligent Automation Manager
PSI CRO AG

  • 30-minute Keynote
  • 10-minute Q&A

Plenary Case Study: Digital HR transformation: impact on processes automation and eiciency, enhancing employee experience

  • Unleashing the power of digital transformation to enhance eiciency and automation
  • Maximising Employee Experience through Digital Transformation
  • The Transformative Power of Data-Driven Decision Making
  • The Real-World Use Case for Streamlining Payroll Processes to enhance Eiciency and Experience

Sudhir Kumar

Head of People Experience Payroll
Nokia

  • 30-minute Case Study
  • 10-minute Q&A

Plenary Keynote: Unleashing the Power of a Future Proof GBS Operating Model

  • Designing a GBS model with checks and balances for a boundary-less organisation
  • Implementing agile controls that ensure self-aware and self-correcting behaviours
  • Designing in footprint, innovation, and process excellence
  • Aligning the whole team so that they truly live the intent and values

Tim Palmer

Global GBS Leader
Switzerland

  • 30-minute Keynote
  • 10-minute Q&A

Plenary Case Study: Strategic Synergy: Aligning Objectives and Key Results (OKRs) for Unparalleled Success

  • GBS organisations adapting to emerging technologies
  • Foster collaboration with business units
  • Focus on delivering value-added tasks
  • Services aligned with business objectives

RAFAŁ GAJDA

Vice President Financial Services LH Group and Global Head of LGBS Finance & Delivery
Lufthansa Group Business Services

  • 30-minute Case Study
  • 10-minute Q&A

Panel Header: AI, Automation, and Beyond: The Future of Payroll Management

  • How AI and automation are reshaping payroll today, improving accuracy, and streamlining tasks
  • Explore the use of predictive analytics in payroll for enhanced compensation strategies and financial planning.
  • Address AI and automation challenges, including data security, privacy, and upskilling opportunities
  • Imagine the future with AI and automation, considering their impact on compensation, com

Gaurav Garg

GBS – Global Finance Shared Services | Global Payroll

Panel Moderator

  • 30-minute Case Study
  • 10-minute Q&A

Sudhir Kumar

Head of People Experience Payroll

Nokia

Panelist

Miguel Macias

Global Head of HR Ops

Sandoz

Panelist

Panelist Name

TBC

Panelist