The 3rd Annual International Future of BPO, Shared Services & GBS Conference returns to Prague on 9–10 June 2026, bringing together world-class leaders, experts, and technology specialists from across global industries. As business service centers transform into strategic value drivers, the conference will define the next-generation playbook for scalable, intelligent service delivery.
Conference Goal: To provide a strategic platform for business service leaders to exchange insights, share advancements, and align operations with enterprise strategy in a fast-paced, digitally disruptive environment.
The conference aims to equip participants with practical strategies and actionable insights to enhance service delivery, optimize operations, and drive enterprise-wide transformation. It will examine how emerging technologies like Gen AI, agentic AI, ECM, and cloud solutions can be leveraged to connect legacy systems and elevate performance. Additionally, it will focus on strengthening data governance, fostering ethical innovation, advancing ESG maturity, and developing future-ready talent—enabling organizations to scale with agility, build resilience, and deliver sustained value.
This conference is designed for professionals and decision-makers in finance, accounting, HR, IT, procurement, and supply chain from BPOs, Shared Service Centers (SSCs), Global Business Services (GBS), Centers of Excellence (COEs), and Global Capability Centers (GCCs). It also welcomes corporate leaders, software providers, IT service providers, and consulting firms looking to stay ahead in the dynamic world of business operations.
Engage with industry thought leaders, exchange valuable success stories, and gain actionable insights to tackle business process challenges, drive innovation, and achieve sustainable operational success.
Don't miss your chance to lead the future—secure your place today! Reserve your place now
Experience the pinnacle convergence for Finance, Accounting, HR, IT, Procurement, Supply Chain, & Customer Service leaders from COEs, GCCs, SSCs & GBS Organizations, as they embark on a journey to streamline End-to-End processes workflow driving future-ready operations.
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