This conference is designed for professionals and decision-makers in finance, accounting, HR, IT, procurement, and supply chain from BPOs, Shared Service Centers (SSCs), Global Business Services (GBS), Centers of Excellence (COEs), and Global Capability Centers (GCCs). It also welcomes corporate leaders, software providers, IT service providers, and consulting firms looking to stay ahead in the dynamic world of business operations.
Engage with industry thought leaders, exchange valuable success stories, and gain actionable insights to tackle business process challenges, drive innovation, and achieve sustainable operational success.
Don't miss your chance to lead the future—secure your place today! Reserve your place now: https://fobpossgbs.com
Overview
The 2nd Annual Future of BPO, Shared Services & GBS Conference provides a highly focused, intimate, and engaging platform for industry leaders and professionals to explore strategies for leveraging groundbreaking approaches, diverse talent, and transformative technologies, to enhance operational performance and drive corporate strategic value.
This two-day conference will focus on how businesses can effectively and efficiently harness the synergistic power of innovative strategies, next-generation talent, and transformative technologies to optimize end-to-end processes across finance, accounting, HR, IT, procurement, and supply chain functions. It will also explore streamlining workflows, promoting the ethical use of AI and generative AI technologies, and leveraging top talent and DEI initiatives to enhance corporate operations and drive strategic success.
The goal of the conference is to equip attendees with tested, proven, and actionable insights on utilizing upskilled talent, adopting next-generation workflows, and embracing sustainable and ethical practices, as well as AI and generative AI-driven innovations, all aimed at enhancing corporate operations and driving strategic decision-making.
Key Themes
1. End-to-End Process Enhancements: Streamlining workflows to boost operational performance and maintain a competitive edge in the digital era
2. Future-proofing Record-to-Report (R2R), Order-to-Cash (O2C), Procure-to-Pay (P2P), and Source-to-Pay (S2P)to drive seamless operations and foster financial growth
3. Harnessing Intelligent Automation (IA) to optimize business processes, transform operations, and accelerate digital evolution
4. AI-Driven HR Transformation: Enhancing HR management with AI insights to boost performance, align strategies, and create exceptional Employee experiences
5. Workforce of the Future: Building a talented, digital-first team equipped to meet dynamic business needs
6. Data-Driven Inclusion: Leveraging data to drive Diversity, Equity, and Inclusion (DEI) strategies, fostering inclusive workplaces and promoting employee well being
7. AI in Change Management: Using AI integration to reshape organizational adaptability and future operations.
8. Sustainability and ESG: Strengthening stakeholder trust and creating sustainable brand value through forward-looking ESG practices
9. Ethical Innovation: Addressing ethical challenges in AI and generative AI (GenAI) development to ensure responsible practices and scalable transformation
10. Financial Responsibility: Transforming bad debt management with ethical, data-driven collection practices
11. The Strategic Duo: Cloud and Edge for Business Process Optimization
Experience the pinnacle convergence for Finance, Accounting, HR, IT, Procurement, Supply Chain, & Customer Service leaders from COEs, GCCs, SSCs & GBS Organizations, as they embark on a journey to streamline End-to-End processes workflow driving future-ready operations.
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